Refund & Return Policy
1) The headline
Most new, unused items can be returned within 30 days of your order date for a refund to the original payment method.
2) What qualifies (and what to include)
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Condition: Unused or “like new” when reasonably possible, with manuals, tools/chargers, and any bundled/free accessories.
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Proof of purchase: Order number or receipt required.
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Restocking: None.
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Return shipping: You cover change-of-mind returns; if we sent the wrong item or confirm a manufacturing defect on arrival, we’ll cover reasonable return costs.
3) Start a return (two-minute email)
Write to support@jarretscorner.shop with your Order #, the item(s) you want to send back, and a short reason. We’ll reply with step-by-step instructions and, if needed, an RMA plus the correct return address.
Please don’t ship anything without authorization unidentified parcels may be refused.
4) Exchanges
Need a different size or model? Request an exchange inside the 60-day window (subject to inventory). Sometimes the quickest route is a return + new order—we’ll advise.
5) Refund timeline
After your return is delivered, allow 5–7 business days for inspection. Approved refunds are issued to your original payment method. Most banks/card issuers post funds within 3–7 business days after we process them.
6) Shipment issues (damaged/missing/incorrect)
Report problems within 7 days of delivery with photos (if damaged) and your order number—we’ll make it right.
7) Cancellations
Cancel before shipment for a refund minus a 5% processing fee (non-recoverable payment costs). If the order already shipped, please use the return process above.
Returns help: (412) 319-2609 • support@jarretscorner.shop
Business address: 825 CHISLETT ST, PITTSBURGH, PA 15206